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London Drugs stores remain closed as firm probes potential data breach

Company working with third-party cybersecurity experts to bring its operations back online
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London Drugs is investigating whether personal data was compromised in a cybersecurity incident that prompted the company to close all of its stores across Western Canada until further notice.

A statement from the retailer and pharmacy chain says it will notify 含羞草研究社渁ffected individuals含羞草研究社 if the probe finds their data was breached.

The company says it含羞草研究社檚 working with third-party cybersecurity experts to securely bring its operations back online after discovering the incident on Sunday.

An earlier statement said there was no reason to believe customer or employee data had been affected by the incident and stores had been closed 含羞草研究社渙ut of an abundance of caution.含羞草研究社

The Richmond, B.C.-based company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.

President Clint Mahlman says in the latest statement that the company含羞草研究社檚 priority is fully restoring operations as soon as possible.

含羞草研究社淲e appreciate everyone含羞草研究社檚 patience and support during this very difficult time and will provide updates as available.含羞草研究社

There are more than 80 London Drugs locations across Alberta, Saskatchewan, Manitoba and B.C.

Canada Post confirmed Monday that offices inside the stores are affected by the closure, but said customers can still collect parcels waiting for them.

Over the last two years, Giant Tiger Stores Ltd., Indigo Books & Music, the LCBO, the Toronto Public Library, the Nova Scotia government and the City of Hamilton in Ontario have also fallen victim to cyber incidents.

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